If you're visiting this here site via this posting at Boston Herald Blogs, welcome. The essay referred to "Another Day at the Video Store," is in the anthology The Customer is Always Wrong: The Retail Chronicles which I contributed to and is now available at a fine bookstore near you.

This site's been online, in several forms, since 2001 and can followed the old fashioned way, via RSS or Twitter. I write her mostly in my spare time when I'm not writing books and articles and running Booktour.com, my day job.

Nice to have you come by.